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In the past ten years, the human resources function has standardized and harmonized on common systems and platforms, wrung costs out of the system, and tried to deliver on the promise of being a strategic partner to the business. But the fundamental activities of HR – and the way we staff, organize and measure results – has remained pretty much the same.
Business as usual for HR is about to change. Tremendous forces – including rapid technological change, increased globalization, a pressing need for agility in the face of a tumultuous business environment, and a new workforce with very different values and behaviors – are now creating a sea change with respect to the future of work and how HR supports it.
Research with HR and business executives...
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