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By Nicolas PRUDENCIO, Managing Director and Bryan HALIN, Financial Services Consultant at Sia Partners
Luxembourg’s insurance industry has made noticeable strides in enhancing its digital services, but it continues to fall behind leading European countries like the Netherlands, France, and Belgium. As competition in the global digital landscape intensifies, local insurers must increase their investments in digital technologies to remain competitive and meet evolving customer expectations.
Significant improvements, but still lagging behind
A comprehensive report evaluated 142 insurance companies across 15 countries, including four based in Luxembourg. The assessment, conducted by Sia Partners, a global...
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