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octobre 2009
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Ressources humaines
Fonds / Economie

 

Mensuel de octobre 2009 - Ressources humaines

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Treating your applicants as if they were clients : a novel idea ?
By Sharon March, Executive Search, Greenfield Recruitment Partners When a market is "fat" the players need not work very hard at gaining business as we all know too well. We also know that when it is lop-sided such as now, recruiters and companies have it easier in some ways and yet they have to work even harder for new business. What has proven successful elsewhere in the world is in general absent in many sectors here in Luxembourg. Strangely enough the customer service revolution is still trying to reach Europe’s shores and actually is working on a worldwide reach! The enormous potential in treating job applicants as if they were clients and all that goes with it is the next revolution and with this article you will learn of some of the tenets in the...
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