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By Dieter PUTZEYS, Director, KPMG Luxembourg
Insurers have been hurtling towards a perfect storm of converging market trends that all point to the inconvenient truth that disruption and change are here to stay. To defend their position, insurers must set their ambitions beyond merely weathering the storm. They need to focus on coming out of this storm stronger, more resilient and ready to face future disruptions. In other words, they need to embrace the digital transformation by “getting connected”.
What does “getting connected” mean?
Transformative change must be executed with a holistic view, tying together the front, middle and back office integrating the organization’s capabilities and systems with the...
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