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For an industry traditionally known for its conservatism and reliance on in-person interactions, the coronavirus pandemic has forged a path to the rapid acceleration of digital transformation in asset management. Lorna Glynn, Managing Director of Paragon Customer Communications Luxembourg S.A., explores the impact for today’s firms and the solutions driving modern communication strategies forward in the new age.
Even prior to the onset of COVID-19, Luxembourg’s financial services industry was already experiencing significant and widespread change, driven by the emergence of new FinTech technologies, heightened competition from digitally-native incumbents, and perhaps most crucially shifting private and institutional investor attitudes.
However, as...
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