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mercredi 25 décembre 2019
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Fax du mercredi 25 décembre 2019 - Tous les titres

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Digital Marketing and Sales as Growth Drivers in Banking

Mensuel de septembre 2019 By Moritz SCHMIDT, Ann-Kathrin HIRZEL, Moritz STROBEL and Arnd HEßELER, zeb consulting*   Due to the continuing digitalization of all areas of life, bank customers’ behavior and expectations are changing—digital channels and therefore also digital marketing are gaining importance. Banking products should fit seamlessly into the—increasingly digital—everyday life. A survey conducted by GfK on behalf of Google and Postbank reveals that almost 90% of all bank customers initially search online to find their desired product.   At the same time, however, the classic channels are not completely replaced. 61% of all bank product sales...
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