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A new report offers a glimpse into the future of a career in banking, predicting six surprising new types of jobs and how the digital revolution will evolve the role of people in the workforce.
“Many of the roles and job titles of tomorrow are unknown to us today,” said Josh Bottomley, Global Head of Digital, Retail Banking Wealth Management, HSBC “One thing is certain, however - artificial intelligence will not replace human intelligence. Blending the best technology with the power of people will be the difference between good and great when it comes to customer experience.”
Commissioned by HSBC, Human Advantage: The Power of People, analyses the challenges and opportunities facing the banking industry to predict six roles of the future:
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