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By Andrew FROST, Head of Relationship Management Global | UK, Ireland and Luxembourg | Paragon
How companies in the financial sectors can adapt their communication strategies to ensure compliance with the new FCA Consumer Duty principle.
The Financial Conduct Authority (FCA) is introducing a new Consumer Duty principle to ensure firms act to deliver good outcomes for retail clients. This will replace existing FCA Principles 6 and 7, and aims to improve the way companies communicate with their customers. In this article, we will explore the communication considerations Asset and Wealth Management firms should take into account and offer practical suggestions...
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